Support: Viscount Aria
Return to SupportPiano maintenance
Q:How do I maintain my digital piano?
A:All digital pianos are electronic, so it is important to avoid any liquid spills or excessive moisture. In general, it is recommended that you clean your digital piano with a slightly damp cloth (never spray cleaners or solvents directly on the piano). For Italian-made, wood finish digital pianos, you can also use a wood cleaner. For high polish Italian finishes you may also use a high-grade car-wax or polyester to keep the shiny finish brand new.
You should avoid placing the piano in direct sunlight or near a heating source. If your piano has a sliding key cover, it is recommended that you keep the cover closed when not using the piano for an extended period of time. This will help eliminate buildup of dust in the keys.
Also, check Google - use search phrases such as "piano maintenance" and "digital piano maintenance.
Registering your digital piano for warranty
Q:How do I register my piano for warranty?
A:There are three methods you can use to register your digital piano. First: You can click on register my piano link. By filling out the form and submitting it to us, your piano will automatically be registered for warranty support. Second: You can fill out the warranty card that shipped with your piano and mail to: Galileo Music Corp, PO Box 633, Falmouth, MA 02541. Third: You can print out the warranty form from the website and fax it to 508-457-6772. *NOTE: You may wish to consult your piano's warranty period and coverage details (this document should have been packaged with your piano, or you can view a copy at our support page).
Restore Settings on Sonata, Aria and Concerto
Q:How do I restore the factory settings on my Sonata, Aria or Concerto digital piano?
A:To perform a factory reset, turn off the power, then turn the power back on while holding the "Reverb" "Effect" and "Key Touch" buttons. You should see a "F-5" in the main screen. When the buttons are released, the instrument will complete the operation.
