Support: Princeton HP-2

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Piano maintenance

Q:

How do I maintain my digital piano?

A:

All digital pianos are electronic, so it is important to avoid any liquid spills or excessive moisture. In general, it is recommended that you clean your digital piano with a slightly damp cloth (never spray cleaners or solvents directly on the piano). For Italian-made, wood finish digital pianos, you can also use a wood cleaner. For high polish Italian finishes you may also use a high-grade car-wax or polyester to keep the shiny finish brand new.

You should avoid placing the piano in direct sunlight or near a heating source. If your piano has a sliding key cover, it is recommended that you keep the cover closed when not using the piano for an extended period of time. This will help eliminate buildup of dust in the keys.

Also, check Google - use search phrases such as "piano maintenance" and "digital piano maintenance.

Registering your digital piano for warranty

Q:

How do I register my piano for warranty?

A:

There are three methods you can use to register your digital piano. First: You can click on register my piano link. By filling out the form and submitting it to us, your piano will automatically be registered for warranty support. Second: You can fill out the warranty card that shipped with your piano and mail to: Galileo Music Corp, PO Box 633, Falmouth, MA 02541. Third: You can print out the warranty form from the website and fax it to 508-457-6772. *NOTE: You may wish to consult your piano's warranty period and coverage details (this document should have been packaged with your piano, or you can view a copy at our support page).

Key Cushion Repair

Q:

How do I replace and/or repair the key cusions for the Princeton and Valdesta pianos?

A:

1. Remove piano top
2. Remove piano panel
3. Remove the plate behind the problem keys (Phillips head screws)
4. Gently push the key toward the back of the keyboard until the swivel knuckle lifts free from the metal frame.
5. Re-glue or replace key cushion pads to the keys and install in reverse order